Privacy Policy

Growmart Mercantile

Last updated: September 27, 2025

At Growmart Mercantile, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information about you when you use our website and services.

Information We Collect

We collect various types of information to provide and improve our services to you:

1) Information You Provide

We collect information you provide when you use our website, make purchases, create an account, or contact us. This may include your name, email address, shipping address, payment information, and communication preferences.

2) Automatically Collected Information

We automatically collect certain information about your device and usage of our website, such as your IP address, browser type, operating system, and browsing behaviour. This information helps us analyse trends, administer the site, track users' movements around the site, and gather demographic information about our user base as a whole.

3) Location Information

4) Cookies and Similar Technologies

We use cookies and similar technologies to collect information about your interactions with our website and improve your experience. You can manage your cookie preferences through your browser settings.

How We Use Your Information

• Providing and Improving Our Services: To fulfil orders, process payments, communicate with you, provide customer support, personalise your experience, and improve the quality of our services.
• Location-Based Services: To help you find nearby stores, provide accurate delivery options, and offer location-relevant promotions.
• Marketing and Advertising: With your consent, to send promotional emails, newsletters, and other marketing communications. You can opt out at any time.
• Analytics and Research: To analyse trends, track user behaviour, and measure the effectiveness of our marketing efforts, helping us improve our services and tailor content to your needs.

Information Sharing

We may share your information with third-party service providers who assist us in operating our website, conducting business, or servicing you. These providers are contractually obligated to use your information only as necessary to provide services requested by Growmart Mercantile and must comply with appropriate security measures to protect your information.

We may also share your information in response to legal requests, to protect our rights or the rights of others, or as otherwise required by law.

Data Security

We take the security of your information seriously and have implemented appropriate technical and organisational measures to protect it against unauthorised access, disclosure, alteration, or destruction.

Your Choices

• Access, Update, Delete: You may access, update, or delete your personal information at any time, subject to applicable law.
• Marketing Preferences: You can manage your communication preferences and opt out of marketing communications.
• Location Permissions: Control location data collection through your device’s privacy or location settings.
• Cookies: Manage cookie preferences via your browser settings.

Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us:

• Email: support@growmart.biz
• Phone: +91 88912 80999